City of Knoxville Offices will be closed 12/22/23 and 12/25/23 in observance of Christmas.The Development Services front desk will be closed 12/13/23 from 12:30pm to 4:00pm.
Until recently, only the applicants had the ability to easily make payments for permit applications. To provide our customers with as much flexibility as possible, the Pay Fee Direct portal has been created to allow anyone to pay fees associated with any permit or record number that is currently active and has a balance due - without the need to register for or log into a Citizen Access Account.
This process will allow anyone with a valid permit/record number to pay the full outstanding balance of that invoice, regardless of whether they were the original applicant. Please note that the amount to be paid cannot be modified during payment by this process but, if partial payments are needed, a member of our staff can assist you with this at the front desk. Also, since this option does allow anyone to pay for anything it is entirely possible to make a payment for a permit that belongs to someone else. If this happens the money cannot be recovered so please ensure that you have the correct permit before providing payment information.
You will need the permit/record number that you want to pay, the address that the permit/record number is associated to, and an idea of what the outstanding balance should be. If there are questions about the balance due, please do not pay the fees until this information is verified with our office.
If you need to look up a permit/record number or property address, you may use the Record Search function located here.
Enter the Pay Fee Direct Portal